Shipping Policy
views dispatch speed as part of the product promise, so we allocate 2–4 full business days to inspection, bar-code verification and industry-standard protective packaging before your consignment is tendered to the carrier.
Standard international transit then averages 6–10 business days, contingent upon destination geography, customs processing and seasonal volumes; you will receive a track-and-trace hyperlink via e-mail and SMS as soon as the airway bill is activated.
Delivery dates published at checkout are estimates, not guarantees; if a shipment exceeds 15 business days without movement, please notify so we can initiate a formal tracer investigation and, where appropriate, expedite a replacement or refund under our late-parcel protocol.
Standard international transit then averages 6–10 business days, contingent upon destination geography, customs processing and seasonal volumes; you will receive a track-and-trace hyperlink via e-mail and SMS as soon as the airway bill is activated.
Delivery dates published at checkout are estimates, not guarantees; if a shipment exceeds 15 business days without movement, please notify so we can initiate a formal tracer investigation and, where appropriate, expedite a replacement or refund under our late-parcel protocol.
World-wide shipping is offered on most products; however, import restrictions, sanctions or carrier embargoes may preclude service to certain postal codes—customers are advised to confirm eligibility with before placing an order to avoid cancellation delays.
All prices displayed on our website exclude customs duties, value-added tax, brokerage fees and any ancillary charges that may be levied by the destination country; such costs are the recipient’s responsibility and must be settled directly with the delivering agent to obtain release of the goods.
Free standard shipping is automatically applied to qualifying baskets as advertised; upgraded services (courier express, signed-for or insured delivery) can be selected at checkout and will be invoiced at the published rate immediately upon order confirmation.
All prices displayed on our website exclude customs duties, value-added tax, brokerage fees and any ancillary charges that may be levied by the destination country; such costs are the recipient’s responsibility and must be settled directly with the delivering agent to obtain release of the goods.
Free standard shipping is automatically applied to qualifying baskets as advertised; upgraded services (courier express, signed-for or insured delivery) can be selected at checkout and will be invoiced at the published rate immediately upon order confirmation.
Parcels are packed in recyclable, double-wall corrugated cartons secured with water-activated paper tape; internal dunnage is kept minimal to reduce dimensional weight while ensuring merchandise arrives without preventable damage.
Risk of loss transfers to the purchaser once the consignment is scanned “picked up” by the carrier; nevertheless, maintains discretionary goodwill coverage for lost or damaged shipments provided that written notice is received at within 14 calendar days of the event.
For record-keeping convenience, a digitally signed commercial invoice and packing list are archived in your secure customer portal; if original paperwork is required for customs or warranty claims, duplicates can be mailed to upon request without additional charge.
Risk of loss transfers to the purchaser once the consignment is scanned “picked up” by the carrier; nevertheless, maintains discretionary goodwill coverage for lost or damaged shipments provided that written notice is received at within 14 calendar days of the event.
For record-keeping convenience, a digitally signed commercial invoice and packing list are archived in your secure customer portal; if original paperwork is required for customs or warranty claims, duplicates can be mailed to upon request without additional charge.
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