Your privacy rights matter to , and this notice tells you—plainly and transparently—what information we touch, why we touch it, and how long we keep it in our custody.

From the instant you land on our homepage, open our mobile app, or speak with a live agent, we may collect identifiers (name, delivery address, email, phone), commercial data (products viewed, cart value, discount codes), and technical telemetry (IP, device fingerprint, referrer, time-stamp).

We process this information to conclude sales, deliver parcels, prevent fraud, and—only with your prior consent—send you tailored promotions; we never monetize your data by selling or renting lists to advertisers.

For any question about our practices, you may reach the Privacy Office at or by post at .

stores your data inside a zero-trust architecture that assumes every request is hostile until proven otherwise.

Edge traffic is encrypted via TLS 1.3 with AES-256-GCM and forward secrecy; inside the perimeter, micro-segments are isolated by software-defined perimeters that require mutual certificate authentication and time-bound OAuth 2.0 tokens.

Databases holding personal data are fully encrypted at rest using rotating keys stored in FIPS-140-3 Hardware Security Modules, while backups reside in immutable WORM storage with dual-control key escrow; quarterly penetration tests and annual ISO 27001 audits confirm control effectiveness.

We maintain a 24/7 Security Operations Center that correlates billions of events through machine-learning models; anomalies trigger automated playbooks ranging from session lockouts to full incident-war-room activation, ensuring any potential breach is contained within minutes.

You retain full control over the information we process.
Through the self-service Privacy Portal you can export a machine-readable copy of your data, rectify inaccuracies, restrict certain processing activities, or request erasure within the limits of legal retention (e.g., tax or anti-money-laundering statutes).

Marketing communications are strictly opt-in; you may granularly toggle email, SMS, push notifications or personalized ads, and every message contains an instant unsubscribe link that processes requests in near real-time.

If you believe your rights under GDPR, CCPA or similar legislation have been infringed, you are entitled to lodge a complaint with your local supervisory authority; however, we encourage you to contact first at so we can attempt to resolve your concern amicably within thirty calendar days of receipt.